500,000 leaflets tell the story of digital change for Surrey health and social care records

/, Newsletters, 2018-08 Newsletter/500,000 leaflets tell the story of digital change for Surrey health and social care records

All 500,000 patient information leaflets providing people with key details about the Surrey Care Record – which will eventually give selected health and social care professionals shared access to patient and service user records – have been delivered to homes in Surrey Heartlands and East Surrey.


Surrey Heartlands Health and Care Partnership* together with NHS East Surrey Clinical Commissioning Group will launch the Surrey Care Record on 29 August 2018.

Phase One of the project will see some GP records being made available to professionals within the A&E departments of the four local hospital trusts – St Peter’s, Royal Surrey, Epsom and  East Surrey. Local GPs will have access to the Surrey Care Record too.

Planning for Phase Two is under way with Pathology data and some additional hospital records under active consideration for sharing. The remaining elements of the project are still under development.

People are already calling the project’s help line with a range of questions. One of the common questions is whether you need to opt in or opt out of the Surrey Care Record.

“That probably has a lot to do with the emails we have all been receiving from companies who have been obliged by the new European data regulation – GDPR – to seek renewed permission to use personal data,” said Dr Andrew Sharpe, Epsom GP and Chief Clinical Information Officer for Surrey Care Record.

“In fact, the Surrey Care Record supports the provision of direct care and enables health and social care providers to fulfil their legal duty to share information about patients where this will support their care.  Where information is shared in this way, consent is not required under the GDPR and the regulator, the Information Commissioner’s Office (ICO), has specifically advised that consent should not be relied upon in these circumstances.”

People can choose to opt out of the Surrey Care Record. Those wishing to opt out should call the help line number on the leaflet any time or speak to their GP practice after 29 August. Care professionals will also be trained to ask for your consent at the point of care before viewing your Surrey Care Record, giving you the opportunity to decide if you agree or not. More information can also be found on the Surrey Heartlands website at www.surreyheartlands.uk/surreycarerecord .

*The Surrey Care Record is managed by NHS East Surrey Clinical Commissioning Group (CCG), NHS Guildford & Waverley CCG, NHS North West Surrey CCG and NHS Surrey Downs CCG together with Surrey County Council.

2018-08-01T13:37:07+00:00 August 1st, 2018|