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So far john stephen has created 103 blog entries.

Call centre hub opens for dedicated pregnancy advice line

2018-06-05T12:32:29+00:00 June 4th, 2018|

Midwives operating the Surrey Heartlands Pregnancy Advice Line are now based in a bespoke call-centre hub at South East Coast Ambulance Service (SECAmb) Head Office in Crawley working in partnership with the SECAmb team. Pictured at the opening event are Baroness Julia Cumberlege – UK Parliament Independent Chair of National Maternity Review;  Nicky Shepherd [...]

The Surrey Care Record

2018-06-01T08:37:46+00:00 May 25th, 2018|

On Wednesday 29 August 2018, we will jointly launch the Surrey Care Record. The Surrey Care Record is a secure, encrypted extract of records from health and social care providers that can be seen and used by authorised staff in the health and care system who are involved directly in your care. Having this [...]

Results from our first ‘Online Residents’ Panel’ survey now available

2018-04-30T17:41:32+00:00 April 30th, 2018|

To help us have a better understanding of the views of local residents, we have created the Surrey Heartlands ‘Online Residents’ Panel’ – a group of over 1,300 residents who we can check-in with on a variety of health and care topics. The results from our first mental health survey of the panel are [...]

Taking on the role as citizen ambassador for mental health

2018-04-30T17:39:06+00:00 April 30th, 2018|

As one of seven citizen ambassadors for Surrey Heartlands, mother-of-two Sally Dack will be focusing her attentions on mental health issues. Sally talks about her professional and personal experiences and what she hopes to achieve. Life isn’t always a walk in the park. If you break a leg, getting the right services and support [...]

HANDi App: now rolling out across Surrey Heartlands

2018-04-30T14:58:27+00:00 April 30th, 2018|

Surrey Heartlands has just approved the roll-out of the paediatric HANDi App that provides advice and support to parents and carers if their children have symptoms of common childhood illnesses.  Already successfully launched in North West Surrey, 93% of those using it would recommend the app. HANDi App offers simple and straightforward advice [...]

Engaging stakeholders on social prescribing and our digital programme

2018-04-30T14:56:25+00:00 April 30th, 2018|

As part of our ongoing stakeholder engagement programme, we held our last Stakeholder Reference Group meeting on 27th March at the WWF HQ in Woking which was just before Easter. The programme focused on presentations given by Ruth Hutchinson, Deputy Director of Public Health, and Dr Charlotte Pavitt, Darzi Fellow and Public Health Registrar [...]

Additional funding for care home pharmacy services

2018-04-30T14:53:14+00:00 April 30th, 2018|

Surrey Heartlands has been awarded an additional £370,000 by NHS England to improve the management of medicines for residents of care homes. This is part of a national programme to fund an additional 240 new posts for pharmacists and pharmacy technicians for two years, and 600 places on a specially tailored training programme which [...]

New Pregnancy Advice Line

2018-04-30T14:45:41+00:00 April 30th, 2018|

On Monday 9th April, a new telephone advice and triage line went live for pregnant women allowing them to access advice and support 24 hours day, 7 days a week from a midwife. The line is for women during pregnancy, labour and following the birth of their baby who are under the care of [...]

Surrey Heartlands – refreshing our plans

2018-04-30T14:41:55+00:00 April 30th, 2018|

As a system one of our high level objectives is to create a longer-lasting legacy for our population – in particular looking to support the next generation to lead healthier and therefore more prosperous lives.  That’s a high aspiration and particularly relevant as we prepare to celebrate 70 years of the NHS and think [...]