Professor Stephen Powis, NHS England’s Medical Director,  visited the innovative Woking Community Hospital-based Bedser Hub to find out how CSH Surrey are leading the way with a successful integrated health and wellbeing service.

Professor Powis was impressed with the insight his visit provided into how the Hubs deliver a joined up service for patients. He said: “It was fantastic seeing teams coming together with their shared expertise to develop a better service for the benefit of the local community.

“We are living longer, which is of course a great thing, but many people also have long term health conditions. Schemes such as this – where one of the aims is to ensure people can be treated closer to home and don’t end up in hospital unnecessarily – make such a difference to their quality of life.”

The Hub provides a range of services for elderly and frail patients all in one place, including access to GPs, community matrons, pharmacists, mental health services and social services. Since it opened in December 2015 it has helped care for more than 4,000 local people and received excellent feedback from patients and carers, with its success leading to the establishing of two more Hubs in the North West Surrey area this year. The two new Hubs are located at Ashford Hospital and Walton Hospital. Each serves a population of 120,000 people.

Professor Powis’ visit follows the September visit by a group of senior Dutch hospital leaders who were keen to understand more about the NHS. One of their highlights was a trip to Epsom Hospital where they found out about the Epsom Health and Care @home service.

For more information on the Bedser Hub visit: