Surrey Care Record 

The Surrey Care Record was launched on Wednesday 29 August 2018

Surrey Care Record is a secure, encrypted extract of records from health and social care providers that can be seen and used by authorised staff in the health and care system who are involved directly in your care. Having this shared record access has always been a significant part of our plan. Surrey Care Record leaflet is available to download.

Your Record will include:

  • Basic information such as your name, address, postcode, NHS Number, age and GP practice details
  • Limited information from your health records held by your GP Practice and Hospitals such as test results, medications and allergies

What’s in the Record and who has access to it

The benefits of shared patient records

Sharing patient records brings a range of benefits for patients, including:

  • Less need to repeat your medical history or social care information every time you deal with a new member of staff or organisation
  • Clinical staff will be able to work with you to make the best decisions about your diagnosis, treatment and care plan
  • Care professionals will be able to find shared information when they need it, such as any test results, helping to avoid unnecessary appointments and further tests

If you don’t want your details shared

You can opt out of sharing your Record at any time.  Please call us on 0300 200 1018 (or contact us by text/SMS on 07527 182861) to discuss in more detail.  If you do want to opt out you will need to speak to your GP practice or any other organisation sharing information via Surrey Care Record.

They will be able deal with your request to opt out after you have completed the Surrey Care Record opt-out form. They will need you to do this in order to verify your identity and ensure your records are correctly opted out. You can download an opt-out form.

Care professionals will also tell you when they intend to access your Surrey Care Record at the point of care (for example on arrival in A&E), giving you another opportunity to decide if you agree or not. If you do agree, you don’t have to do anything.

Frequently Asked Questions for Surrey Care Record