Welcome to our latest newsletter

A real first for us this month has been the publication of our Planned Care Principles; already up for an award, this is the result of great collaboration between patients, citizens and colleagues across Surrey Heartlands which sets out best practice guidelines to improve the way we deliver planned appointments and interventions.

Personally I don’t find the term ‘planned care’ helpful and, in an ideal world if we got prevention right and kept people as well as possible, most of our care would be done in a planned way, with emergencies and unscheduled care kept to a minimum.  Our principles are described below and are also available on our website here.

Another exciting development which follows the publication of the NHS Long-Term Plan and new GP contract is the formation of local Primary Care Networks (PCNs), groups of GP practices who are coming together to look after populations of between 30,000 and 60,000 patients, so real local communities.  All PCNs are expected to be registered with NHS England by 1st July and I’m pleased to report 100% coverage for Surrey Heartlands residents – see more below.

Emphasising our focus on prevention, you can also read more this month about our Blood Pressure+ programme (to detect high blood pressure and atrial fibrillation) and a new online support programme for Type 2 diabetes sufferers.                                                       

We were also delighted to host a visit this month by a group of US physicians who are completing their MBA programme at Auburn University in Alabama.  They chose us after one of their professors hearing about Surrey Heartlands at The King’s Fund last year (no pressure!) – you can read more about the visit below, and I’m pleased to report that they really enjoyed what turned out to be a rather rainy afternoon in Woking.

Finally, as the weather turns warmer and (I hope) we are finally moving into summer, a reminder to take care in the sun and to keep an eye on any vulnerable friends and neighbours.

With very best wishes,

Dr Claire Fuller, Senior Responsible Officer for Surrey Heartlands Integrated Care System